Limits

This page collects every hard number that governs how Swan behaves, in one place. Each row links to the page that explains the behavior in context — this table is for quick lookup, not the full explanation.

Outreach

Limit	Default	Details
Sending window	Mon–Fri, 09:00–19:00 (sequence timezone)	Scheduling and cadence
Email scheduling pass	Every 3 minutes	Scheduling and cadence
LinkedIn message scheduling pass	Every 15 minutes	Scheduling and cadence
LinkedIn connection request scheduling pass	Three times an hour — roughly every 20 minutes	Scheduling and cadence
Email sends per sender	150/day (pacing allows roughly 20/hour of sending window)	Sending limits
LinkedIn messages per sender	40/day (roughly 4/hour)	Sending limits
LinkedIn connection requests per sender	25/day, 120/week (roughly 3/hour)	Sending limits
LinkedIn (Sales Navigator sender)	50/day, 200/week connections; 80/day messages	Sending limits
Sender usage reset	Daily at 00:00 UTC; weekly counters reset Sunday	Sending limits
Connection-request wait before treated as expired	2 weeks from when the invite was sent	Replies and stop conditions
Past message examples retrieved per draft	Up to 4 most similar	Writing and personalization

Triggers

Limit	Default	Details
Schedule trigger check frequency	Roughly every 5 minutes	Schedule triggers
Scheduled-trigger fires	50 per 10 minutes, per org	Schedule triggers
LinkedIn engagement poll frequency	Hourly	LinkedIn engagement
Bombora intent “find new companies” batch	Up to 50 companies per detection	Bombora intent
Website visitor identification	Up to 1,000 identified visits per day (configurable lower)	Tracking script
Duplicate-visit window	Same company matched again within ~20 minutes doesn’t re-fire	Visitor identification

Data and knowledge

Limit	Default	Details
ICP target market segments	Up to 8 per org	ICP, personas, and the funnel
Persona max contacts per company	1 (raise per persona)	ICP, personas, and the funnel
Memory size	2,500 characters per memory	Memory
HubSpot search results	10,000 per query (HubSpot’s API cap)	HubSpot

Platform

Limit	Default	Details
Trial length	14 days	Plans and billing
Additional seats	$20/month, up to plan max (2 Solo / 5 Starter / 10 Growth)	Plans and billing
Credit rollover	2× monthly allotment (monthly plans); uncapped within term (annual)	Credits
Presentation length	1–10 slides per generation	Credit costs

Common questions

Are these numbers fixed, or can Swan change them for my org? Some are settings you control (the sending window, persona max-contacts, the visitor daily limit); the per-sender sending caps are fixed defaults today and can’t be edited; the rest are platform values. Check the linked page for the specifics of each. Why does my LinkedIn sending look slower than my email sending? LinkedIn messages are checked every 15 minutes and connection requests three times an hour, versus every 3 minutes for email, on top of LinkedIn’s own lower daily caps. See Scheduling and cadence. Does a Sales Navigator LinkedIn account really get higher limits automatically? Yes — Swan detects Sales Navigator and raises the default connection and messaging caps for that sender. See Sending limits. Is the 1,000/day visitor identification cap the same as my credit budget? No — it’s a separate cap on how many visits get identified per day at all. Every identified visit that clears qualification then costs credits on top of that, per Credit costs.

Getting Started

Outreach

Triggers

Data

Integrations

Knowledge & Skills

Workspace

Administration

Security & Privacy

Reference

Outreach

Triggers

Data and knowledge

Platform

Common questions

​Outreach

​Triggers

​Data and knowledge

​Platform

​Common questions

Outreach

Triggers

Data and knowledge

Platform

Common questions